FAQ

1. What is The Harmony Vista?
The Harmony Vista is your online destination for curated home décor, furniture, and lifestyle products designed to inspire comfort and style.

2. Where are you located?
We operate online, with warehouses and suppliers in multiple locations to serve our customers efficiently.

3. Do you ship internationally?
Yes, we ship worldwide. Shipping times and costs vary by destination.

4. How long does delivery take?
Standard delivery usually takes 7–15 business days, depending on your location.

5. How much is shipping?
We offer free shipping on select items and affordable rates on all others, calculated at checkout.

6. How can I track my order?
Once shipped, you’ll receive a tracking number via email to monitor your delivery in real time.

7. Can I return an item?
Yes, returns are accepted within 30 days of delivery if the product is unused and in original packaging.

8. How do I start a return?
Contact our support team with your order number, and we’ll guide you through the return process.

9. Do you offer refunds?
Yes, refunds are issued once the returned item passes quality checks.

10. Are your products covered by warranty?
Some products come with a manufacturer warranty; details are listed on the product page.

11. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.

12. Is my payment information secure?
Absolutely. We use encrypted payment gateways to ensure your details are protected.

13. Can I change or cancel my order after placing it?
Orders can be changed or canceled within 12 hours of purchase.

14. Do you offer bulk or wholesale discounts?
Yes, contact us for special pricing on large or bulk orders.

15. Do you have physical showrooms?
Currently, we operate exclusively online to keep prices competitive.

16. How do I contact customer service?
Email us at support@theharmonyvista.com or use the contact form on our website.

17. Do you offer gift cards?
Yes, digital gift cards are available for purchase.

18. Will my order arrive together?
Some items ship separately, so you may receive multiple packages.

19. Do you offer assembly services?
For certain furniture items, we partner with local service providers for assembly.

20. How often do you add new products?
We update our collection weekly to bring you the latest trends and designs.