At The Harmony Vista, we strive to ensure that you are completely satisfied with your purchase. If, for any reason, you are not happy with your order, we offer the following refund and exchange policy:
Returns:
If you are not satisfied with your purchase, you may return unused, unopened items within 30 days from the date of delivery. The item must be in its original condition and packaging.
To initiate a return, please email us at info@theharmonyvista.com with your order number and reason for the return.
Exchanges:
We accept exchanges for defective or damaged items within 30 days of delivery. If you wish to exchange an item, please contact us at info@theharmonyvista.com, and we will assist you with the process.
Refunds:
Once we receive the returned item, we will process a refund using your original payment method. Please allow 5-7 business days for the refund to appear on your account.
Non-Returnable Items:
Customized or personalized items are not eligible for returns or exchanges unless they are defective or damaged.
For any questions regarding our refund and exchange policy, please feel free to contact us at info@theharmonyvista.com.